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Mission to contribute to the design of the Digital Strategy of Smart Credit

Congé Solidaire

International solidarity


In the framework of the Solidarity Bankers Programme, Crédit Agricole SA and the Grameen Crédit Agricole Foundation (GCAF), publish a mission to contribute to the design of the Digital Strategy of Smart Credit.

The Solidarity Banker will have 2 main objectives:

  • Assessment of the company's digital strategy
  • Draft of a basic action plan for the implementation of a new digital strategy


The mission is detailed in the document available for download (see opposite). A connection to your account is required to access it.


  • The beneficiary organisation is in Moldova, but the mission will be online / remote (no field mission given the Covid-19 context).
  • 15 working days dedicated to the mission. The expert will work remotely and dedicate the equivalent of 1 day every week, during 15 weeks, to the mission.
  • Beginning of the mission : April/May 2021
  • The mission can be held during the Solidarity Banker’s working time (skill-based sponsorship) AND/OR holidays (volunteering).


Smart Credit is a Tier 3 microfinance institution that was established in 2010 by 5 local professionals. It is registered as a Limited Liability company and supervised by National Commission for Financial Markets (NCFM). Its mission states: “To manifest itself as the best provider of microfinance services in our regions, especially to the socially disadvantaged and small entrepreneurs”. Smart Credit provides loans under the individual methodology.


As of Sep-20, the institution serves 3,128 active borrowers (54% women and 69% in rural areas) and manages a portfolio of EUR 4.4 mln. It is operating in all the territory with a focus on the Central and Western parts of Moldova through a network of 8 branches and 42 employees.


Smart Credit has been GCAF’s partner since 2019. GCAF currently supports Smart Credit through senior loans, with a total exposure of EUR 500,000 and a new loan of EUR 500,000 to be disbursed in January 2021.



The expert is Credit Agricole Staff with the following expertise/experience:


  • Experience in IT project management and ideally in digitalization projects
  • Good understanding of the challenges, existing solutions and innovations for the digitalization of financial institutions
  • Capacity to provide clear explanations and simplify technical terms, and to train users
  • Appetite for questions related to social entrepreneurship and / or microfinance
  • Pragmatic and rigorous
  • Fluency in English is mandatory


Send your CV and cover letter (or 2 paragraphs presenting your motivations and expertise) to:


Contact details in the non-profit organisation

Address : Carolina VIGUET, Head of Communication and Partnerships : carolina.viguet@credit-agricole-sa.fr

Project location

Online mission / Mission à distance

Details of commitment level

15 jours ouvrés, équivalent à un jour par semaine, pendant 15 semaines. Début de la mission : avril/mai 2021. 15 working days dedicated to the mission, the equivalent of 1 day every week, during 15 weeks. Beginning of the mission: April/May 2021